When I’m in the middle of what feels like a fire — whether it’s a small crisis at work or navigating how fast our industry and world are changing — I find a little bit of comfort thinking about the giant sequoia, the massive California trees I fell in love with on my first trip…
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One of the hardest trade-offs we make as product managers — and as humans — is between a tangible benefit and an intangible cost (or vice versa). When…
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This past winter, I was exhausted. Having a third kid during the pandemic, working through another eventful year at WhatsApp, and scaling our teams left…
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When I first started managing, I expected that I’d magically have more time since I could delegate important problems to people on my team. But team…
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When I’m building a product, I think a lot about what it should feel like. What’s the best analogy or metaphor I can come up with to describe that…
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How many times have you seen a senior industry leader who's done amazing things in their past roles come into a new company or team and...struggle…
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One of the most useful self-hacks I’ve found is to think of my skills in terms of upgrade cycles — shipping a “new version” of myself frequently, with…
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When I first became a manager I thought it’d be an easier, better version of my individual contributor role. I’d get more done, and everyone would…
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The Hard Parts of Growth