One of the hardest trade-offs we make as product managers — and as humans — is between a tangible benefit and an intangible cost (or vice versa). When we’re building a feature, it’s easy to see the benefits of shipping it. People can now do something they’ve never done before with our feature, and our dashboards show us how many people adopt it and are benefiting from it daily.
Very thought provoking! The first step is just acknowledging there’s a trade off to be made. WhatsApp is the gold standard in having restraint while adding new features.
Very thought provoking! The first step is just acknowledging there’s a trade off to be made. WhatsApp is the gold standard in having restraint while adding new features.
Hi Ami! I’m a huge fan! Thank you for sharing your wisdom 🙂 I’m learning a lot from reading your articles!
I suspect you meant “intangible benefit” in the third example;
> How should I weigh the tangible costs of a commute to the office vs. the intangible [benefit] of spending time in person with my colleagues?
Oh, I love this! Feels like thoughts lying in my head since a long time got words.